Information we collect
We collect account information such as name, email address, hashed password, email verification status, buyer status, support status, license records, and basic timestamps. Admins may add support notes when helping with account or licensing issues.
License information
When you activate GRP, the app sends your machine code to the website so a machine-bound license can be created. We store the machine code, license ID, issue date, and buyer account associated with that activation.
Local campaign data
Your chats, cards, memories, maps, prompts, API keys, and RP files are stored locally by the Windows app. The website does not automatically receive your campaign data. If you email, upload, or share those files for support, we will use them only to help with that request.
Provider API keys
Model provider API keys are saved locally in the app's `.env` file. The website does not need or store your OpenRouter, Hugging Face, or custom provider key.
Cookies and sessions
The website uses a secure session cookie to keep you signed in. This is needed for account access, buyer-gated downloads, forum preview access, and update pages.
We may send account verification, password reset, purchase/access, license, update, and support emails. You can contact us if you need account help or want your account removed.
Sharing
We do not sell personal data. We use Cloudflare services for hosting, account storage, file downloads, and email delivery. Payment processors may process purchase details when paid sales are enabled.
Security
We use reasonable technical measures such as hashed passwords, account-gated downloads, private R2 storage, and machine-bound licenses. No online system is perfect, so keep local backups of important campaigns.
Data removal
You can request account deletion by contacting sales@generationalroleplay.com. Deleting an account may remove access to updates, downloads, and license management.